Dorset Kitchens

Privacy
Policy

How we protect and manage your personal information in compliance with the UK GDPR and Data Protection Act 2018.

01

Who we are

Dorset Kitchens is the trading name of Bridport Kitchens Ltd (Company Registration No. 9557048, VAT No. 212 0314 81), with registered premises at Unit 1, Horn Park Business Centre, Broadwindsor Road, Beaminster, Dorset DT8 3PT.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Bridport Kitchens Ltd is the data controller responsible for your personal information.

02

Information we collect

We collect personal information that you provide directly to us when making an enquiry, requesting a showroom consultation, or commissioning a project. This typically includes your name, telephone number, email address, property installation address, and project details (such as architectural plans, sketches, or room measurements).

If you enter into a contract with us, we also record invoice and transaction details required for accounting, billing, and warranty administration.

03

How we use your information

We use your personal data to prepare design layouts and quotations, communicate regarding your enquiry, manufacture bespoke furniture, coordinate installation by our team, process payments, and provide aftercare under our 3-year workmanship guarantee.

We will never sell, rent, or trade your personal information with third parties for marketing purposes.

04

Lawful basis for processing

We process your data under the lawful bases of: (a) Contractual necessity — to fulfill quotes, orders, and installations requested by you; (b) Legitimate business interests — to manage customer communications and ensure quality standards; and (c) Legal obligation — to maintain statutory accounting and tax records required by UK law.

05

Data sharing

Your personal information is handled with care by our in-house team. It is only shared with third parties where strictly necessary to deliver your project — such as specialized appliance manufacturers, stone templaters, or delivery partners — or where required by law.

06

Data retention

We retain customer project and quotation records for the duration of the project and the 3-year guarantee period. Financial and contractual transaction records are retained for seven years in compliance with HMRC statutory accounting requirements.

07

Cookies and website analytics

This website does not deploy third-party advertising, re-targeting, or behavioral tracking cookies. Any cookies utilized are strictly technical and essential for the operation, navigation, and security of the website.

08

Your rights under UK GDPR

Under UK data protection law, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, request deletion of your data where retention is no longer legally required, or restrict processing.

To exercise any of these rights, please contact us by telephone on 01308 869050 or by email at sales@dorsetkitchens.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about our data handling practices.

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